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Frequently Asked Questions

Frequently Asked Questions

Answers to the most common questions about XUACO โ€” packages, deposits, withdrawals, referrals and more.

30 questions
General
01What is XUACO and how does it work?

XUACO is an automated forex arbitrage platform. Our AI algorithm monitors price differences for the same currency pair across 30+ brokers simultaneously, executes both sides of a trade in milliseconds to capture the gap, and distributes daily profits to depositors every business day (Monโ€“Fri) based on their chosen package rate.

02Where is XUACO registered?

XUACO Limited is officially registered in Australia. We operate globally and serve investors from all over the world through our online platform.

03Do I need trading experience to use XUACO?

No experience required. XUACO is fully automated โ€” you deposit USDT, choose a package, and the algorithm handles everything. There is nothing to monitor, no trades to place, and no charts to read. Profits are credited to your balance automatically every business day.

04What currency does XUACO use?

XUACO exclusively uses USDT (Tether) โ€” a USD-pegged stablecoin. This means your capital is not exposed to cryptocurrency price volatility. All deposits, daily profit credits, referral commissions, and withdrawals are denominated in USDT.

05How is forex arbitrage different from regular trading?

Regular trading bets on market direction โ€” you win if prices move the way you predicted and lose if they don't. Arbitrage is market-neutral: it exploits price differences for the same asset across different venues, buying low on one and selling high on another simultaneously. This structural advantage doesn't depend on market direction, making returns more consistent.

06Is there a mobile app?

XUACO's dashboard is fully responsive and works seamlessly on mobile browsers. A dedicated mobile app is on our roadmap for a future release. For now, you can access your account and manage everything directly from your phone's browser.

Packages
07What is the difference between Pro and Elite?

Pro earns 1% per business day, requires a minimum of $100 USDT, runs for 25 business days (~35 calendar days), and returns +25% over the cycle. Elite earns 3% per business day, requires $1,000 USDT minimum, runs for 30 business days (~42 calendar days), and returns +90% over the cycle. Both packages return 100% of your original principal at cycle end.

08Do I get my deposit back at the end?Yes

Yes. 100% of your principal is returned to your Available Balance when the cycle completes. For Pro that is after 25 business days, and for Elite after 30 business days. Your profits are separate and accumulate in your balance daily throughout the cycle.

09Can I run multiple packages at the same time?Yes

Yes. You can have multiple active deposits across both Pro and Elite packages simultaneously. Many investors run one Elite and one or more Pro packages at the same time to maximise their daily credits and diversify across cycle lengths.

10Does my package renew automatically?

No. Packages do not renew automatically. When your cycle completes, your principal is credited back to your Available Balance and the package closes. You then choose whether to reinvest, start a new package, or withdraw โ€” it's entirely your decision.

11When exactly are daily profits credited?

Profits are credited to your Available Balance every business day (Monday through Friday). Weekends and public holidays are not counted. You'll see a new credit appear each morning. The daily percentage is fixed based on your package โ€” 1% for Pro, 3% for Elite โ€” calculated on your deposited principal.

12Is there a maximum deposit amount?

There is no maximum deposit limit. You can invest as much USDT as you'd like across multiple packages. Larger deposits simply earn proportionally larger daily credits based on your package rate.

Deposits
13Which USDT networks are supported?

XUACO supports three networks: TRC-20 (Tron), ERC-20 (Ethereum), and BEP-20 (BNB Smart Chain). We recommend TRC-20 for its very low network fees (typically under $0.01). Always make sure the network you send from matches the deposit address network โ€” sending on the wrong network will result in lost funds.

14What is the minimum deposit amount?

The minimum is $100 USDT for the Pro package and $1,000 USDT for the Elite package. There is no maximum deposit limit on either package.

15How long does a deposit take to confirm?

Deposits are confirmed once the blockchain transaction is complete โ€” typically 1โ€“5 minutes on TRC-20, and slightly longer on ERC-20 and BEP-20. Your package becomes active and starts earning from the next business day after confirmation.

16Are there any deposit fees?No fees

XUACO charges zero deposit fees. The only cost is the standard blockchain network gas fee, which is handled by your sending wallet (usually cents on TRC-20). 100% of your deposited USDT goes directly into your package.

17What happens if I send to the wrong network?

Sending USDT on the wrong network (e.g., sending ERC-20 USDT to a TRC-20 address) will result in lost funds that cannot be recovered. Always double-check the network before confirming your transaction. If you are unsure, contact our support team before sending.

Withdrawals
18Can I withdraw at any time?Yes

Yes. There are no lock-up periods on XUACO. You can withdraw your Available Balance (profits + any returned principal) at any time, any day of the week โ€” including weekends. There is no minimum holding period and no penalties for early withdrawal.

19Are there withdrawal fees?0% fees

XUACO charges absolutely zero withdrawal fees. What you request is exactly what you receive. All on-chain settlement costs are handled by our payment processor with no markup passed to you.

20How long do withdrawals take?

Withdrawals are typically processed and arrive in your external wallet within 1โ€“5 hours of submission. You'll receive an email confirmation once the transaction is sent on-chain. During peak periods processing may take slightly longer.

21What is the minimum withdrawal amount?

The minimum withdrawal is $1 USDT. There is no maximum withdrawal limit โ€” you can withdraw your entire Available Balance in one request.

22Can I withdraw my principal before the cycle ends?

Your principal is locked in the active package for the duration of the cycle and is returned automatically when the cycle completes. However, your earned profits are available to withdraw at any time throughout the cycle โ€” you don't need to wait for it to end to access your earnings.

Referrals & Bonuses
23How does the referral program work?

When someone signs up using your referral link and makes a deposit, you earn a commission instantly โ€” 24/7, including weekends. Commissions are paid on deposits (not daily profits). The amount you earn depends on your affiliate tier: Starter (8% across 3 levels), Builder (10%, 4 levels), Master (13%, 5 levels), and Legend (17%, 7 levels).

24Do I need to make a deposit to earn referral commissions?

No. You can share your referral link and earn commissions without making a deposit yourself. Your referral link is active as soon as your account is created. Of course, having an active package also earns you daily returns on top of your referral income.

25What are the milestone bonuses?Bonus

Milestone bonuses are one-time USDT rewards paid when your team's cumulative deposits reach key thresholds: +$500 at $25K ยท +$2,000 at $50K ยท +$5,000 at $100K ยท +$25,000 at $500K ยท +$100,000 at $1M. These stack on top of your regular commission income.

26How do I move up affiliate tiers?

Tier advancement is based on your total team vault size (cumulative deposits from your referral network): Builder requires $10,000, Master requires $50,000, and Legend requires $200,000. Tiers upgrade automatically when your team vault crosses each threshold.

27Where can I find my referral link?

Your unique referral link is in the Refer & Earn section of your dashboard. From there you can copy the link, share it directly, and track how many people have signed up and deposited through your link in real time.

Security & Account
28How do I secure my account?

We strongly recommend enabling Two-Factor Authentication (2FA) immediately after creating your account. Go to Security Settings and scan the QR code with Google Authenticator or Authy. 2FA is required for withdrawals, providing an extra layer of protection even if your password is compromised. Never share your 2FA codes with anyone.

29Will XUACO support ever ask for my password?

Never. XUACO support staff will never ask for your password, 2FA codes, or private wallet keys โ€” under any circumstances. If anyone claiming to be XUACO support asks for these, it is a scam. Report it to us immediately via our official Telegram or email channels.

30What should I do if I forget my password?

Click "Forgot Password" on the login page and enter your registered email address. You'll receive a password reset link within a few minutes. If you don't receive it, check your spam folder or contact our support team via Telegram for assistance.

Still have questions?
Can't find what you're looking for? Our support team is available on Telegram and responds within a few hours.

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