Privacy Policy

What we collect, why we need it, and the control you have. We keep it to what’s needed to run your account.

Last updated: October 1, 2026Draft · to be reviewed by a lawyer before launch

The short version

We collect only what we need: your name, email, account activity and wallet addresses.
We never sell your data.
We share it only with providers that help run Cuesum, or when the law requires it.
Your password and security answer are stored scrambled. We can’t read them.
You can see, correct or delete your data. Email [email protected].

01What we collect

Account details: your name, email, password and security question answer (both stored scrambled).
Money details: deposits, cycles, earnings, withdrawals, conversions and your saved withdrawal addresses.
Referral details: who invited you and who you invited.
Device details: your device type, browser, IP address and sign-in times, to keep your account secure.

If we later need to verify your identity to meet legal rules, we will ask for ID documents and explain why at that time.

02Why we use it

To run your account, cycles and withdrawals.
To keep your account safe and spot fraud.
To send you important messages, such as security alerts and deposit confirmations.
To pay referral rewards.
To meet legal duties, such as anti-money-laundering rules.

03Who we share it with

We never sell your data. We share it only with:

Service providers who help run Cuesum (hosting, email, security), under strict contracts.
Authorities, when the law requires it.

Your referrer only sees your first name and whether you’re active. They never see your balance or your earnings.

04How we protect it

We use encryption, two-step sign-in and strict internal access controls. Passwords and security answers are stored in a way that even our team can’t read.

05How long we keep it

We keep your data while your account is open. After you close it, we keep financial records for the time the law requires (usually 5 years), then delete them.

06Your rights

Under Singapore’s Personal Data Protection Act (PDPA), you can:

Ask for a copy of your data. You can also download it any time in Settings → Account.
Ask us to correct wrong details.
Withdraw consent and ask us to delete your data, unless the law requires us to keep it.

We reply within 30 days.

07Cookies

We use only essential cookies to keep you signed in and secure. We don’t use advertising cookies.

08Contact and changes

Questions or requests: [email protected]. If we change this policy in an important way, we’ll email you before the change applies.

Questions? Email [email protected] or message us on Telegram.